Jennifer Kaukeinen, RN, MS, OCN
Director of Operations
Rochester, New York

With 40 practice groups based at Rochester General Hospital, ViaHealth has watched its annual medical transcription expenses rise each year, to a high of $600,000 in 2007. Several months ago, director of operations Jennifer Kaukeinen and her team began exploring strategies for reducing that significant cost.

In addition to cutting the transcription costs by more than 50% during the first year of implementation, use of speech recognition software has had another benefit – capturing additional revenue.
 


 

My name is Kevin Anstee.  I served collectively for nine years in the United States Army and the United States Army National Guard.  After returning home from Iraq in 2006 I opted to continue my education after completing my contract honorably.  I have since received my Associates Degree in Applied Business/Marketing and it is an honor to have been hired as an Office Manager by Achieve Results.

Before starting here I had only heard of speech recognition but I never had the opportunity to use it. It is mind blowing how much easier it makes completing any type of document.  I have always been able to type fairly well, but now that I am using speech recognition, my productivity has more than doubled.

Although I am a new user, I have nothing but great things to say about speech recognition.  I look forward to learning even more and continuing to increase my productivity as I become more proficient.


 
   

A cell phone or a pay phone?

Earlier this week I met with Scott Lefebre of Nixon Peabody LLP.  We were reinstalling his speech recognition software after the installation of his new computer.  It had been several weeks since he had been able to use his speech recognition software.  As we were reinstalling the software he commented, “I did not realize how much I relied on it”.

One of the many things I find most interesting about the use of speech recognition software – once you've used it for a while, when you are put in a situation where you do not have access to it and are forced to type, wow, the benefits become blatantly obvious. 

 

Stop for a moment and think about how burdensome, inconvenient and the amount of physical and mental effort that is required to type. If you have not yet come to this realization – think about when you personally transitioned to a cell phone, would you ever go back to preferring a pay phone?

It is so exciting to be part of this revolutionary transition from typing to speaking. I look forward to hearing your thoughts. Your comments allow for continuous enhancement to the services we offer our customers. (585)586-4550 x227

My very best,

Dana


 
 

Buddy DesktopMic USB

What people are saying

"I like it much better than headset.
There is no loss of accuracy.
I like having my hands free."

Harter, Secrest & Emery LLP
Jack Weider


"I've enjoyed the flexibility of not having something on my head.  Also, it helps to keep me focused which allows my documentation to be much more accurate."

Pace Windows
Steven Abramson

Check out our on-line store to purchase this microphone.


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JDRF Walk

Achieve Results was proud to sponsor the JDRF Walk that took place on May 18th. JDRF was founded in 1970 by the parents of children with juvenile diabetes - a disease that strikes children suddenly, makes them insulin dependent for life, and carries the constant threat of devastating complications. Since inception, JDRF has provided more than $600 million to diabetes research worldwide.  JDRF's mission is constant: to find a cure for diabetes and its complications through the support of research.

Achieve Results | 375 Woodcliff Drive | Fairport, NY 14450
Ph: 585.586.4550 | Toll Free: 800.331.5114 | Fax: 585.586.4568 | Email: CustomerSupport@ARtraining.com
 
 
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