Kelly Shea Landmark Group President

Client attitude can overcome virtually any challenge. That point was driven home for me a couple of months ago during a semi-private training session with Kelly Shea, the CEO of the Landmark Group. Mr. Shea is a visionary leader, very willing to try new strategies and approaches to address problems, but he would probably not have called himself “computer savvy” before his training. Yet even without in-depth familiarity with computers, Mr. Shea recognized the potential impact speech recognition software could have on his work life.

A quick visit to the company’s offices led to the discovery that the computer Mr. Shea was using needed some technical modifications to work efficiently with the software.  While the IT staffer made adjustments we discussed how easy it is to train professionals in the use of speech recognition software. She was skeptical, as so many people are. “It sounds too good to be true. It sounds too easy,” she told me, sure that the technical upgrades would have little effect on Mr. Shea’s ability to use the software. After all, he had only been to one short training session!

Once the technical issues were addressed, Mr. Shea sat down and immediately began speaking responses to his long list of emails, finishing in a matter of minutes. The IT pro who had been assisting was astonished. “It really is that simple!”
 

Implementation can be a friendly term

When it comes to Dragon NaturallySpeaking, people may feel the same way about the software but thankfully there isn't a reason to.  Once they understand that speech recognition is just another input tool for your computer, like a mouse or keyboard, they realize that the software isn't very intimidating and can actually be fun to use.  Since you are using your voice in place of the keyboard you can create your documents or emails much faster and have more time to do other things which in turn means you will actually be caught up faster with your work instead of falling behind when implementing Dragon into your workflow.

All in all it is very easy to incorporate Dragon into your workflow for both employees and IT staff and we are happy to work with both sides during implementation so they can see that it really is that easy.

When the time is right, you'll know it.

Several weeks ago while meeting with Dr. Daniel Alexander, Fingerlakes Bone and Joint Center, he had commented, this technology is very good, however I am still concerned it will slow me down. My reply to him, then now is not the time to implement it. He appeared perplexed and responded, when will it be the right time?

I have been working with people to implement speech recognition software for almost 10 years. Just several months ago my husband, Steven, President of Pace Windows and Door, realizing the need to utilize e-mail was no longer something he could avoid, asked me if I would help him get started with speech recognition software. Saturday evening, I heard him comment during a social gathering, “I use speech recognition software for 100% of my e-mails”. So, don't ever feel pressure to implement change of any kind, when the time is right for you personally, you will know it. For Steven, the time was right!

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My very best,

Dana